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Error: You are trying to open a QuickBooks portable company file (or backup)

When you try to open a  portable or backup file you see an error:

Problem: You are trying to open a QuickBooks portable company file (or backup).  Only QuickBooks company files can be be opened this way.

Error image

How to fix it

You cannot open portable or backup copy of the company file by double-clicking in Windows. To fix the problem, you must open the file from within QuickBooks Desktop:

  1. Open QuickBooks Desktop.
  2. From the File menu, choose Open or Restore Company.
  3. Choose Restore a portable file. (or backup copy)
  4. Click Next and finish the wizard to restore your file.
KB ID# SLN47232
12/9/2016 3:07:19 PM
PPRDQSSWS400 9138 Pro 2017 90cede