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Error 1317: An error occurred while creating directory [directory].

The following error occurs when installing QuickBooks Desktop:

Error 1317. An error occurred while creating directory [directory].
How to fix it

Solution 1: Download and run the QBInstall Tool.

Solution 2: Manually edit the permissions

  1. In Windows Explorer, find the parent folder of your QuickBooks Desktop installation. For example, QuickBooks defaults to C:\Program Files\Intuit as its install folder, so the parent folder would be C:\Program Files.
  2. Right-click the folder and select Properties.
  3. Click the Security tab and select the SYSTEM user located in the Group or user names section.
  4. Select the Allow checkbox for Full Control in the Permissions for SYSTEM section.
  5. Select the Everyone group located in the Group or user names section.
  6. Select the Allow checkbox for Full Control in the Permissions for Everyone section.
  7. Click the Advanced button to open the Advanced Security Settings window.
  8. Select the Replace permission entries on all child objects with entries shown here that apply to child objects. check box.
  9. Click Apply and click Yes to the Security prompt
  10. Click Apply and OK in the [folder name] Properties dialog box, where [folder name] is the name of the folder that you selected in step 1.
KB ID# SLN45506
12/3/2016 7:54:59 PM
QYPPRDQBKSWS03 9138 Pro 2017 a43bca