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Error: The Shipping Manager database is newer than the Shipping Manager on this PC

When you try to use Shipping Manager you receive this error:

The Shipping Manager database is newer than the Shipping Manager on this PC

 

Why this is happening

A few different things can cause this error:

  • You are trying to use Shipping Manager from a Point of Sale (POS) client workstation.
  • You have a damaged Shipping Manager database.
  • When you installed QuickBooks Desktop, the installation did not find the most current Shipping Manager database.
How to fix it

Intuit recommends 2 solutions for this issue, depending on your situation:

  • Use Solution 1 only if you are using Shipping Manager with POS.
  • Use Solution 2 if you are using Shipping Manager with QuickBooks Desktop.

Important: Either of these solutions removes your shipping history. You will need to re-enter your shipping account information after implementing the solution.

KB ID# SLN45209
12/4/2016 6:22:14 PM
PPRDQSSWS403 9138 Pro 2017 7a8c69