You have updated information in your QuickBooks Desktop application, but you don't see those changes in QuickBooks Connect or QuickBooks Mobile.
If you subscribed to QuickBooks Connect before December 22, 2010, please use either the temporary or permanent solution below as appropriate to your situation and needs.
This issue typically affects users who subscribed to QuickBooks Connect before December 22, 2010.
Important: The permanent solution for this issue requires that you clear your sync settings and set up Intuit Sync Manager again. Doing this will cause a new initial sync of your company file, and that process can take some time. If you do not have time to allow your system to perform a full sync, please use the temporary solution below for now, then use the permanent solution when you have enough time.
Make sure you have the latest Intuit Sync Manager update.
Temporary solution: Re sync your data
Note: Because this is a temporary fix, you may experience this issue again the next time you update your QuickBooks desktop application.
Permanent Solution: Clear sync settings and set up Intuit Sync Manager again
Once the initial sync has run, you should no longer experience this issue, and your information should sync properly.