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Resolve Sync Manager Error Code: 17_xxxx (Batch 1)

17_xxxx errors indicate that the downloaded data failed when trying to write it to the QB Company (also known as the “writeback” phase of syncing). This can also mean that the user’s system blocked the writeback.

You may see one of the following errors when Sync could not be completed.

  • Error Code: 17_3005, 17_5502 and 17_5503: QuickBooks data has been uploaded, but failed to connect to the server.
  • Error Code: 17_5506: Product mismatch. A QuickBooks Enterprise Solution company file cannot be opened except by QuickBooks Enterprise Solution.
  • Error Code: 17_5510: An error occurred while applying the downloaded data to QuickBooks.
  • Error Code: 17_5511: An error occurred while connecting to QuickBooks.
  • Error Code: 17_5512: This company file could not be updated with the downloaded data because more than one company file was open in QuickBooks.
  • Error Code: 17_7000: Data received from the server was not properly formatted.
  • Error Code: 17_7002: There was a problem while uploading your data - Unable to Sync Your Data.
  • Error Code: 17_7004: Sync Manager does not support the version of QuickBooks that is currently installed.
  • Error Code: 17_7005: Could not detect a valid installation of QuickBooks SDK.
  • Error Code: 17_7008: An internal QuickBooks error occurred while trying to access the QuickBooks company data file.
  • Error Code: 17_7009: The version of the company file and that of QuickBooks running do not match.
  • Error Code: 17_7010: A company file that is different from the one that is being synced is open in QuickBooks.
  • Error Code: 17_7020: Downloaded changes cannot be applied when a dialog is open in QuickBooks.

Find the error code you are getting from the following list and expand to view solutions.

IMPORTANT: Before you perform the specific troubleshooting steps for the error you are getting, you must ensure Sync Manager is up to date.

KB ID# SLN44791
10/23/2016 9:11:35 AM
PPRDQSSWS406 9138 Pro 2017 ef09c8