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Reconcile window beginning balance is zero or incorrect

When you open the Begin Reconciliation window and select an account to reconcile, the opening balance is zero or incorrect.

Why this is happening

This issue can occur for several reasons:

  • No balance or an incorrect balance was entered when the account was setup.
  • Previously cleared and reconciled transactions were voided, deleted, or modified.
  • Conversion from a different version of QuickBooks.
  • Possible data damage.
How to fix it
KB ID# SLN44131
4/26/2017 2:28:24 PM
QYPPRDQBKSWS07 9138 Pro 2017 89d2fa