The article details the steps in setting up and using QuickBooks Bill Pay. It also provides answers to some frequently asked questions.
Before proceeding to use Online Bill Payment, you need to set up your bank account and online payees for QuickBooks Bill Pay.
If the bank account you want to use for online bill pay is NOT currently activated for Bank Feeds in QuickBooks, meaning it does not have the lightning bolt symbol , proceed to Step 2.
Note: The payment appears in the Items to Send list of the Bank Feeds. The payments are not sent until you go online and click Send Items.
If you pay vendors online, you can inquire about the status of a payment you have sent to your financial institution by following these steps:
The inquiry appears in the Items to Send list of the Bank Feeds. When you go online, it is sent to the financial institution.
The kind of information you can send with your online vendor payment depends on the processing service your financial institution uses. For example, your financial institution may permit transmittal of the following items with your online vendor payment:
Contact your financial institution to find out your options.
When you create an online payment, you include a delivery date. Because your financial institution does not process the payment until that delivery date, there may be a short period of time where you can cancel a payment instruction even after it has been sent to the financial institution.
Note that canceling a payment instruction means that your financial institution will not issue an electronic payment or a check to the payee. It does not stop payment when the payment has already been processed or on a check that has already been sent to the payee. In these cases, contact your financial institution.
To cancel an online payment after sending it:
The cancellation appears in the Items to Send list of the Bank Feeds. When you send and receive transactions, it is sent to the financial institution.
QuickBooks does not provide a method to pay bills online to international vendors. Contact your financial institution for instructions on paying bills online for international vendors.
QuickBooks Online Bill Pay is provided and supported by a third party vendor. If you have questions regarding your QuickBooks Online Bill Pay Service, please get in touch with CheckFree (fiserv) Corporation:
Customer Service: (888) 243-2509
7 days a week 7:00 am to 1:00 am ET.
Technical Support for QuickBooks is toll free (866) 293-1928.
Monday through Friday 8:00 am to 5:00 pm ET.
For more information and answers to frequently asked questions, please visit the QuickBooks Bill Pay Service site. You'll also find free online help on the CheckFree web site.