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FedEx Shipping Manager error when shipping two or more packages to a customer
When you create a shipment in QuickBooks FedEx Shipping Manager that contains two or more packages you receive the following error:
FedEx server returned error:Master Tracking Number failed validation for multi-piece notification or multi-piece shipment (127C)
The FedEx Shipping Manager account in QuickBooks has become damaged and information for multi-piece shipments can not be verified by the
How to fix it
Delete the FedEx Shipping Manager account and create the account again:
Make a backup of your company file to your computer's desktop
From the QuickBooks
Shipping > FedEx Shipping Options > Settings
button in the
Shipping Manager Settings
Shipping History will be saved for when the account is set up again
button on the screen prompts that follow
The FedEx Shipping Manager Setup Wizard will automatically come up when account has been deleted
Confirm company information and enter FedEx Account number to set up the FedEx Shipping Manager account
You will now be able to create and print labels for multi-piece shipments from FedEx Shipping Manager
KB ID# SLN44024
4/28/2017 10:50:52 AM
QYPPRDQBKSWS03 9138 Pro 2017 d8402d