When attempting to process a state or federal form or E-pay or E-file a form, you may receive the following error:
Unrecoverable error: QuickBooks Desktop experienced a problem and must shut down.
With this message, you may receive one of these error codes:
This error can be caused by:
IMPORTANT: Ensure that your QuickBooks Desktop is up to date before you follow the steps shown below.
Solution 1: Download, install and run the latest Payroll updates.
Solution 2: Perform clean installation of QuickBooks
Solution 1: Perform basic data troubleshooting..
Solution 2: Use the Auto Data Recovery to restore your data.