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Unrecoverable Error Processing A State/Federal Form or E-pay/E-file

When attempting to process a state or federal form or E-pay or E-file a form, you may receive the following error:

Unrecoverable error: QuickBooks Desktop experienced a problem and must shut down.

With this message, you may receive one of these error codes:

  • 14506 00756 
  • 14505 99722
  • 14506 01332
  • 14506 00396

This error can be caused by:

  • A damaged download.
  • A damaged QuickBooks application file.
  • A damaged company data file.
How to fix it

IMPORTANT: Ensure that your QuickBooks Desktop is up to date before you follow the steps shown below.

KB ID# SLN43819
10/26/2016 12:36:25 AM
PPRDQSSWS404 9138 Pro 2017 b8d3b6