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Error -6208, 0 when opening a company file or setting up hosting

When opening a company file or setting up hosting, the following error occurs:

Error -6208, 0 when opening a company file
This error occurs when the workstation is hosting or if QuickBooks cannot allocate a dynamic port for the database server. QuickBooks uses a default starting value of 55333 and a range of 5, meaning that it tries to use ports 55333, 55334, 55335, 55336, and 55337, plus the fall-back port of 56719. If other programs are using all of these ports, the error occurs.
How to fix it

Check to make sure the workstation is not hosting.

Follow these steps if you use QuickBooks in single-user mode, or if you use it in multi-user mode but your computer is NOT the server:

  1. From the File menu, select Utilities.
  2. If you see an option called Stop hosting Multi-User Access, click on it.
    • If it instead says Host Multi-User Access, then skip the rest of these steps and move on to the next solution.
  3. Click on Yes.
  4. Click Yes on the Do you want to continue? prompt.
  5. If you normally use QuickBooks in multi-user mode, then from the File menu, select Switch to Multi-User Mode.
    • If you only use QuickBooks in single-user mode, then move on to the next solution.

 

Edit the QBGlobalAppConfig.ini file to change the ports that QuickBooks will use.

  1. On the computer hosting the QuickBooks file, click the Start button and choose All Programs > Accessories > Notepad.
  2. Choose File > Open, navigate to C:\ProgramData\Intuit\QuickBooks, and select the QBGlobalAppConfig.ini file.
  3. Locate the StartPortNumber value in the file and increase the number by 1000.
    • For example, change StartPortNumber=55333 to StartPortNumber value=56333.
  4. Choose File > Save and then close Notepad.
  5. Open QuickBooks and choose File > Utilities. If Host Multi-User Access is available, select it.
    • If you see Stop Hosting Multi-User Access instead, then simply continue with the next step without changing this setting.
  6. Close QuickBooks and restart the computer.
  7. Open QuickBooks and open the company file to be hosted.

 

If the error persists:

  1. Click the Start button and choose All Programs > Accessories > Notepad on the computer hosting the QuickBooks file.
  2. Choose File > Open, navigate to C:\ProgramData\Intuit\QuickBooks and select the QBGlobalAppConfig.ini file.
  3. Note the StartPortNumber and Range value. For example, 55333 and 5 means that QuickBooks will use a range of 5 port numbers starting with 55333, so the port numbers would be 55333, 55334, 553335, 55336 and 55337.
  4. Exit Notepad without saving any changes.
  5. Click the Start button and choose All Programs > Accessories > Command Prompt.
  6. Enter netstat -a in the Command Prompt window and press Enter.
  7. Verify whether any of the port numbers from Step 3 and port 56719 are being used by other applications. For example, EBCCOMP:55333 means that an application called EBCCOMP is currently using port 55333.
  8. If all the ports from Step 3 and port 56719 are being used by other applications, edit the QBGlobalAppConfig.ini file using the previous set of steps to increase the port number to a range that is not being used.

 

If these solutions don't resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free. You can contact an agent for additional guidance. Fees may apply.

KB ID# SLN43800
12/7/2016 7:57:34 PM
PPRDQSSWS407 9138 Pro 2017 b8f3d6