An error occurs while backing up or verifying you company file:
"A data problem prevents QuickBooks from continuing."
The Qbwin.log has this error message:
Qbwin.log Error: LVL_ERROR--Error: Verify Item History: Build txn target bad pending state. Item = nnnnn
You may also see this in the log:
LVL_ERROR--DB error -185 ErrorMessage:'SELECT returns more than one row' from file:'.\.\src\DMEDLSQLContactEditElement.cpp' at line 2679 from function:'DMEDLContactEditElement::LoadAdditional
Intuit recommends more than one solution to fix this issue. For best result, please follow the steps in order shown below.
Important: Ensure that your QuickBooks is up to date before you follow the steps shown below.