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Qbwin.log: LVL_ERROR - Error: Verify Item History: Build txn target bad pending state. Item = nnnnn

An error occurs while backing up or verifying you company file:

 "A data problem prevents QuickBooks from continuing."

The Qbwin.log has this error message:

Qbwin.log Error: LVL_ERROR--Error: Verify Item History: Build txn target bad pending state. Item = nnnnn

You may also see this in the log:

LVL_ERROR--DB error -185 ErrorMessage:'SELECT returns more than one row' from file:'.\.\src\DMEDLSQLContactEditElement.cpp' at line 2679 from function:'DMEDLContactEditElement::LoadAdditional

 

Solution Description

Intuit recommends more than one solution to fix this issue. For best result, please follow the steps in order shown below.

Important: Ensure that your QuickBooks is up to date before you follow the steps shown below.

KB ID# SLN43771
12/8/2016 8:03:49 AM
PPRDQSSWS404 9138 Pro 2017 68e788