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Message: QuickBooks needs to be updated. Another user is currently using the file

The following message occurs when updating QuickBooks Desktop:

QuickBooks needs to be updated. Another user is currently using the file. It cannot be updated at this time.
Why this is happening
  • A user is logged into the company file and another user attempts to update QuickBooks Desktop.
  • The file that keeps track of who is logged into the QuickBooks Desktop company file has not been updated to know when users have logged out it.
How to fix it

Intuit recommends more than one solution to fix this issue. First step may fix the issue. For best results, please follow the steps in order shown below.

 
KB ID# SLN43728
12/6/2016 6:03:26 AM
PPRDQSSWS404 9138 Pro 2017 3f4268