You try to send an accountant's copy through the Accountant's Copy File Transfer Service (ACFT), but you see one of the following errors:
Intuit recommends more than one solution for this problem. The first solution may solve your problem, or you may need to try all of them to resolve the issue. For best results, perform the solutions in the order shown.
Solution 1: Ensure there is no comma in:
Solution 2: Update QuickBooks Desktop to the latest release.
More information here.
Important: If you are having trouble sending or receiving Accountant Copy files after updating, please reboot your computer and try again.
Solution 3: Check your file size (and attempt to reduce it):
Solution 4: Try the following options if there is a long dash in your notes (if sending Accountant's Changes):
Solution 5: Company data file is damaged:
Note: If you need to send your Accountant's Copy immediately, go to Creating an Accountant's Copy to send to an accountant. This article provides you options to send the file without using the Accountant File Transfer Service.