Was this page helpful?
Thank you!

Comments or suggestions?



Enter Email Address (optional)
email

Error: -6000, -77 when you open a file from the Open Previous Company menu

While opening a file from the Open previous Company drop-down menu, or from the No Company Open window, you receive:

Error -6000, -77

You do not receive this message when you browse to the same location and open the file.

This is due to a damaged line in the QBWUSER.INI file

How to fix it
  1. Locate the QBWUSER.INI file. Go to: C:\Users\USERNAME\AppData\Local\Intuit\QuickBooks YEAR
  2. Open the file.
    Note: If prompted, use Notepad to open the file.
  3. Delete the line of the file that gets the error.
  4. Save and close the file.
  5. Open QuickBooks Desktop again.
KB ID# SLN43530
12/8/2016 8:01:54 AM
PPRDQSSWS407 9138 Pro 2017 fdf1b3