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Unrecoverable Error 13725 48241 in QuickBooks using Symantec Endpoint

Unrecoverable Error 13725 48241 when opening QuickBooks or working in the program.
Why this is happening

Symantec Endpoint is damaging the .TLG (transaction log) file.

How to fix it
  1. Install the latest update of your QuickBooks Desktop.
  2. If that does not resolve issue, have your IT professional take a look at Symantec Endpoint.
  3. Rename .TLG file and shut down Symantec Endpoint.
    1. Open the folder where the company file is saved.
    2. Find the corresponding .tlg file of you company file.
      Example: company_file.qbw.tlg
    3. Right click the .tlg file and select Rename.
    4. add .old at the end of the .tlg file.
      Example: company_file.qbw.tlg.old
    5. Press enter on your keyboard.
KB ID# SLN43290
4/30/2017 11:22:39 PM
QYPPRDQBKSWS07 9138 Pro 2017 678cea