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Downloading Deposits and Fees from Merchants Services Quits without Recording Transactions

When downloading deposit and fee transactions from Merchant Services, the import appears to begin but quits without error or warning prompt and the transactions do not get entered into the registers in QuickBooks.

Why this is happening

There are two reasons this may happen:

  • The account name enabled for Merchant Services download has a special character.
  • The Accounting Preference, Show lowest subaccount only is selected.
How to fix it
KB ID# SLN43235
4/26/2017 4:39:30 AM
QYPPRDQBKSWS09 9138 Pro 2017 ab7dc0