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Error -6175, 0 when opening a QuickBooks file or switching to Multi-User mode

After the initial server install of QuickBooks Desktop and you switch to Multi-User mode, the following error appears:

QuickBooks is trying to access the company file but the Database Server Manager is not responding.

You will also see the following message when attempting to start the QuickBooksDB(XX)*  from the Services window:

The QuickBooksDBXX service on Local Computer started and then stopped. Some service stop automatically if they are not in use by other services or programs.

* xx stands for the version of QuickBooks
  • QuickBooks Database Manager 2017 service is called QuickBooksDB27
  • QuickBooks Database Manager 2016 service is called QuickBooksDB26
  • QuickBooks Database Manager 2015 service is called QuickBooksDB25
  • QuickBooks Database Manager 2014 service is called QuickBooksDB24
How to fix it

If hosting has not been turned on at the Host computer (the computer where the company files are located aka the Server) turn hosting on and then switch to Multi-User mode.

KB ID# SLN43229
10/23/2016 9:12:46 AM
PPRDQSSWS407 9138 Pro 2017 cdd4c4