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Encountered System error (-14008)

This error occurs when you are trying to copy QuickBooks company file for QuickBooks Online or Copy company file for QuickBooks for Mac.

Why this is happening

The QuickBooks Desktop company file is damaged/ corrupted and it needs to be repaired.

How to fix the error

If converting to QuickBooks Online, it is recommended that you use the "Copy Company File For QuickBooks Online" option in Desktop by using the following steps.

  1. Go to the Company Tab.
  2. Select Option at the bottom "Copy Company File For QuickBooks Online".
  3. A window opens in QuickBooks asking for the QuickBooks Online login credentials (login using your QBO credentials).
  4. Follow the rest of the prompts in the interview process as necessary.
    Note: If successful, the customer will receive an email when the process is completed on the QBO server side.

Use standard data damage troubleshooting to resolve this issue if encountering other errors after performing the Beanstalk import method, or after trying to create a Mac Backup file.

KB ID# SLN43179
10/23/2016 10:10:49 PM
QYPPRDQBKSWS03 9138 Pro 2017 0e0f77