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Shipping Manager won't load

When you choose File > Shipping, Shipping Manager does not load when you select either the FedEx or UPS option.

Why this is happening

This is typically caused by a damaged QuickBooks installation.  However in some cases it can be caused by a conflict with your anti-virus application.

How to fix it

Solution 1:  Disable your anti-virus software

Note:  If Shipping Manager works, then you may need to add Shipping Manager (or QuickBooks) to the list of allowed applications for your anti-virus software.

Soluition 2: Repair your QuickBooks installation.



KB ID# SLN43078
10/26/2016 4:07:56 PM
QYPPRDQBKSWS05 9138 Pro 2017 a59874