Was this page helpful?
Thank you!

Comments or suggestions?

Enter Email Address (optional)

Error from the QuickBooks Database Manager when trying to open a company data file

When trying to open a company file, you may get an error message: "QuickBooks Database Manager has encountered a problem and needs to close".
How to fix it

Important: Ensure that your QuickBooks Desktop is up to date. It is also recommended to install and run the QuickBooks File Doctor tool first before performing any of the following steps. If after using the tool and you still experience the issue, perform the following solutions in the order shown.

KB ID# SLN43075
10/23/2016 9:12:33 AM
PPRDQSSWS400 9138 Pro 2017 5bfbfa