Was this page helpful?
Comments or suggestions?
May we contact you? Although a personal response may not be provided, we value your feedback.
Enter Email Address (optional)
This email is invalid
Your appear to have Cookies disabled in your browser. This web site is best viewed with Cookies enabled.
You appear to be using Internet Explorer 6. This web site is best viewed in more recent versions of Internet Explorer.
Add to favorites
Printers not showing in Printer Setup drop-down in QuickBooks Desktop
Printers are not showing in the printer setup list in QuickBooks Desktop.
How to fix it
Locating the QBPrint.qbp file
Click the Windows
button and select
On the left pane, click
Local Disk C:/
to open the
tab select the option
Show Hidden Files, Folders or Drives
Then navigate to
file and choose
Rename the file to
Windows 8 or 7
On your keyboard, press
to open the
Local Disk C:\
right below the back and forward arrows.
Folder and Search Options
Click on the
In the View tab select the option "
Show Hidden Files,Folders, or Drives.
Then navigate to C:\ProgramData\Intuit\QuickBooks XXXX.
the QBPrint.qbp file and choose
Rename the file to QBPrint.old.
Renaming the QBPrint.qbp file
In the Search Results window,
the QBPrint.qbp file for your version of QuickBooks Desktop and choose
Open QuickBooks Desktop.
Click any one of the transactions in the
drop-down and click
. This will create a new QBPrint.qbp file. (This does not have to be done for each transaction.)
Open and print the transaction that was having problems.
KB ID# SLN43041
1/16/2017 9:17:17 AM
PPRDQSSWS407 9138 Pro 2017 f9c5e9