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The Inventory Adjustment window displays a zero QOH while the Item List displays an non-zero QOH

You open an Adjust Quantity/Value on Hand window, and it displays a zero Quantity on Hand (QOH). Your item list shows non-zero QOH.

Why is this happening

You added new Inventory Parts using the Add New option from the Write Checks window. The Quantities have been updated in the Item List; However, On the Adjust Quantity/Value on Hand window, the quantity displays zero for all inventory parts.

How to fix it
To Resolve this issue, perform the following steps:
  1. Backup your company data file. Do not overwrite any previous backups.
  2. Resort your Item List.
  3. Open the Write Checks window, and select 'Add New' from the Items tab under the check.
  4. Create a 'test' Inventory Part with Quantity of 1.
  5. Save the Check.
  6. Open the Item List to make sure the Quantity is 1.
  7. Open the Adjust Quantity/Value on Hand window and all the Inventory Parts should now display their correct quantities.


KB ID# SLN43040
3/28/2017 10:15:00 PM
QYPPRDQBKSWS09 9138 Pro 2017 c6d60c