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Cannot create a new user in the user list

When creating a new user and attempting to save you get a message indicating the name is already in use or it does not appear in the user list.

This is usually due to a damaged user list.

 

How to fix it

 

 

 

 

KB ID# SLN42928
1/16/2017 1:42:11 PM
PPRDQSSWS406 9138 Pro 2017 a30c45