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Error -6000, -308 when trying to opening a company file

When attempting to open a company file, the following error occurs:
Error -6000, -308
How to fix it

Important: Ensure QuickBooks Desktop is up to date. It is also recommended to install and run the QuickBooks Desktop File Doctor tool first before performing any of the following steps. If after using the tool and you still experience the issue, perform the following solutions in the order shown.

This means you are opening a file that is saved on the same computer where QuickBooks is installed.


KB ID# SLN42772
4/24/2017 6:12:48 AM
QYPPRDQBKSWS03 9138 Pro 2017 feb8c0