Was this page helpful?
Thank you!

Comments or suggestions?

Enter Email Address (optional)

Error: QuickBooks assistance application has encountered a problem and needs to close

When opening QuickBooks, clicking on the help menu, or pressing F1, your receive this error:
QuickBooks Assistance Application has encountered a problem and needs to close.
This generally occurs when the Microsoft .NET Framework component is damaged or missing; it must be repaired or reinstalled.
How to fix it
Intuit recommends more than one solution for this problem. The first solution may solve your problem, or you may need to try all of them to resolve the issue. For best results, perform the solutions in the order shown.
Important: Ensure that your QuickBooks is up to date before you follow the steps shown below.
KB ID# SLN42627
3/28/2017 10:24:04 PM
QYPPRDQBKSWS09 9138 Pro 2017 ca3314