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Qbwin.log: Verify Employee YTD Bal : ytd out of balance. Name = XXX Ref = XXX

The following line appears in the Qbwin.log file:

PVERIFY.c (NUMBER) : CHECKPOINT: [DATE] Verify Employee YTD Bal : ytd out of balance. Name = [EMPLOYEE NAME]. Ref = [REFERENCE NUMBER].

Why this is happening

The Company file contains some anomalies in the YTD amounts for the employee.

How to fix it

DO NOT DO THIS IF YOU SUBSCRIBE TO DIRECT DEPOSIT OR ASSISTED PAYROLL. IF YOU DO, CONTACT PAYROLL SUPPORT FOR ASSISTANCE.

NOTE: Always create a copy of the file before deleting any transactions.

To resolve the issue, use standard data damage troubleshooting.

If the issue persists after the troubleshooting data damage:

  • One or more payroll transactions that are associated with the employee named in the error, are damaged.
  • If the employee is relatively new and/or the problem began recently, delete and reenter recent payroll transactions.
KB ID# SLN42604
12/9/2016 3:13:51 PM
PPRDQSSWS400 9138 Pro 2017 ba765b