Was this page helpful?
Comments or suggestions?
May we contact you? Although a personal response may not be provided, we value your feedback.
Enter Email Address (optional)
This email is invalid
Your appear to have Cookies disabled in your browser. This web site is best viewed with Cookies enabled.
You appear to be using Internet Explorer 6. This web site is best viewed in more recent versions of Internet Explorer.
Add to favorites
Customers showing Outstanding Balances after Converting from QuickBooks Online Edition
After converting from QuickBooks Online Edition to QuickBooks desktop edition, one or more customers show a balance or a higher balance due.
QuickBooks Online Edition supports 7 decimal places (0.1234567) whereas the desktop edition support 5 decimal places (0.12345). When converting, the rate is rounded to conform to 5 decimal places and the amount is recalculated.
Edit the transaction(s) to reflect the correct amount by following the steps below:
Using the Open Invoices report, determine which customer(s) are affected by rounded values.
Customers & Receivables
that is showing a balance (that should be paid).
(QuickZoom) on the
Edit the amount on the invoice to the correct amount for the item.
Save & Close
Follow the above steps for each Customer showing a balance after converting from the QuickBooks Online Edition.
KB ID# SLN42589
3/28/2017 8:27:15 PM
QYPPRDQBKSWS07 9138 Pro 2017 a1936b