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Users with the same role or permissions do not have the same access

The article outlines the steps in resolving issues where:

  • A user has access to areas in QuickBooks Desktop but the other user with the same role or permissions does not have the same access.
  • A user is suddenly denied access to specific area/s in QuickBooks Desktop without their roles or permissions being changed.
Why this is happening

This issue can be caused by damage within the company file. This can be:

  • A damaged QuickBooks Desktop User.
  • A damaged Role (QuickBooks Desktop Enterprise-specific).
How to fix it
KB ID# SLN42514
4/28/2017 10:49:19 AM
QYPPRDQBKSWS08 9138 Pro 2017 39aca1