Was this page helpful?
Thank you!

Comments or suggestions?



Enter Email Address (optional)
email

Error: QuickBooks has stopped working, when toggling to a different edition using a Windows Vista OS

Attempting to toggle to another edition of QuickBooks Desktop installed on Microsoft Windows Vista produces this error message:

Solution Description

Intuit recommends more than one solution to fix this issue. The first step may resolve this issue. For best result, please follow the steps in order shown below.

Important: Ensure that your QuickBooks Desktop is up to date before you follow the steps shown below.
 
KB ID# SLN42489
3/30/2017 1:35:15 PM
QYPPRDQBKSWS08 9138 Pro 2017 9d04bc