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Qbwin.log: Orphan payee found in Online cache

Qbwin.log error: LVL Error--Orphan payee found in online cache

How to fix it

Intuit recommends more than one solution for this problem. The first solution may solve your problem, or you may need to try all of them to resolve the issue. For best results, perform the solutions in the order shown.  

  • If you have multiple online bank accounts using the same Username/CustomerID, it's likely some of the items received will include payee's from your other accounts or QuickBooks company files. This should not cause any concern.
  • Additionally, QuickBooks was not designed to use the same bill pay account for multiple company files. You may want to consider using a separate bill pay profile and bank account for each company file.
KB ID# SLN42471
10/26/2016 10:11:59 AM
PPRDQSSWS403 9138 Pro 2017 a73c21