After running a data utility, the Qbwin.log includes this message:
Value on hand doesn't match. Item = (XX), where XX is the QuickBooks internal Item number.
This is caused by damage to an inventory item.
Important: Ensure that your QuickBooks Desktop is up to date before you follow the steps below.
Follow the standard data troubleshooting to resolve this error. If you are still getting the same issue, please proceed to solution 2.
If the QuickBooks file is damaged, it is recommended to use the Auto Data Recovery to restore your data.