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Qbwin.log: Verify Master messages: See below for full messages

Your Qbwin.log file may display messages beginning with "Verify Master:"

  1. Verify Master: Duplicate transaction number: Master, Trans, txn#, date, doc#.
  2. Verify Master: totTrans wrong. Is ### should be ###.
  3. Verify Master: Next trans number is ### should be ###.
  4. LVL_ERROR--Error: Verify Names List: Index XXX record XXX.
Why this is happening

These messages indicate damage in the company data file. They can occur as the result of an incorrect termination of the program due to a general protection fault, an unexpected error, a power outage or surge, a network malfunction if the file is on a server or other issues:

Error What it means
Verify Master: Duplicate transaction number: Master, Trans, txn#, date, doc# Duplicate transaction number indicates the same number may be assigned to multiple transactions
Verify Master: totTrans wrong. Is ### should be ### totTrans is the count of the total transactions in your file and is used only to compute the working gauge percentages. It is an inoccuous message and is not sufficient reason to run Rebuild.
Verify Master: Next trans number is ### should be ### This message indicates the last transaction number was saved incorrectly (due to an abnormal termination of the program) and the next transaction number is incorrect.
LVL_ERROR--Error: Verify Names List: Index XXX record XXX This message indicates damage to the names list.
How to fix it

Important: Ensure your QuickBooks is up to date.

Solution 1: Perform data troubleshooting.

Solution 2: If the company file is damaged, it is recommended to use Auto Data Recovery to restore your data.

If you are still getting the same issue after following the steps above, please contact Technical Support for possible data services escalation. Fees may apply.

KB ID# SLN42393
12/8/2016 12:06:28 PM
QYPPRDQBKSWS01 9138 Pro 2017 eabb63