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QuickBooks is not responding when importing Accountants Changes

When importing the Accountant Changes, the process may take a long time or even show QuickBooks as Not Responding.

  • If there are more than 1000 changes to import this is normal. Wait for the process to complete.
  • If you have less than 1000 changes to import, try the following solutions.
How to fix it

Intuit recommends several solutions for this problem. The first solution may solve your problem, or you may need to try all of them to resolve the issue. For best results, perform the solutions in the order shown.

Solution 1: Test the QuickBooks .pdf converter.

The QuickBooks PDF converter creates several reports during the Accountant's Copy process. If it is not functioning correctly, it may cause the process to fail. These solutions should resolve the issue.

  1. Save your Accountant's Changes using the Save as PDF button.
  2. If you are unable to save a .pdf file, fix the .pdf converter first.

Solution 2: If you're using a USB drive, copy the changes file to your local hard drive first.

For best results, re-export the changes and import them from your local hard drive.

Solution 3: Update QuickBooks to the latest release.

Go to the Update to the Latest Release web page.

IMPORTANT:  Make sure your product is selected.  If not, click the Change link and select your QuickBooks product.

Select and follow the instructions for one of the update options:

  • Click the Update button to download the update file.
  • Click Setup Automatic Updates to learn how to set QuickBooks to automatically download and install the latest updates.

Solution 4: Run the basic data damage troubleshooting and re-create the changes manually.

If the original data was damaged, this will continue to hinder the Accountant's copy process. Verify the data before re-exporting changes or recreating them manually.


KB ID# SLN42352
4/26/2017 12:58:06 AM
QYPPRDQBKSWS05 9138 Pro 2017 953331