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Error 16146 85447 when you open your company file

QuickBooks is trying to connect with Outlook or Outlook Express when opening your company file, going into the Customer List and selecting a customer or going to the Send Forms Preference and you receive error: 16146 85447.

Another error that may come up is:

Outlook Express could not be started. The application was unable to start the Internet Account Manager. Your computer may be out of memory or your disk may be full. Contact Microsoft support for further assistance. (0x80007114)


How to fix it
This is an Outlook Express error. There is missing or corrupted information in an Outlook Express Identities registry key. This information is from Microsoft KB article KB245419.
Change the default mail program to something other than Outlook Express.
  1. Open the Control Panel and select Internet Options.
  2. Select the Programs tab.
  3. In the box that says E-Mail, select something other than Outlook Express. If you have Microsoft Office on your computer, you can select Microsoft Office Outlook.
  4. Click Apply.
  5. Click OK to close the window.


KB ID# SLN42287
10/26/2016 6:02:46 PM
PPRDQSSWS406 9138 Pro 2017 a1a329