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Error -6138, -1005: An error occurred when QuickBooks tried to access the company file

When trying to open a company file in QuickBooks, you receive the following error message:
 
An error occurred when QuickBooks tried to access company file.  Please try again later.  If the problem persists contact Intuit technical support and provide them with the following error code (-6138,-1005).
Why this is happening
The error could occur when trying to open a QuickBooks Desktop company file in the old or previous version of QuickBooks program which was updated in the newer version of Quickbooks program.
  • The file might be stuck on the background or still open elsewhere.
  • Hosting for that file has been lost.
How to fix it

Important: Ensure that your QuickBooks is up to date before you follow the steps shown below.

 
KB ID# SLN42216
12/5/2016 4:29:11 AM
PPRDQSSWS404 9138 Pro 2017 bbe59c