Important: Ensure that your QuickBooks is up to date before you follow the steps shown below.
If the issue persist, please proceed to solution 2.
By restarting your computer, this will bring the system up from the scratch and swipes away the current state of the software.
Note: If the file is located on another computer or a server, it may be necessary to restart that host computer or server.
If the issue persist, please proceed to solution 3.