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Backup file not created when closing or when scheduled

QuickBooks automatic backups (ABU_) and scheduled backups (SBU_) have been set up but backups are not being created or completed as expected. In some cases a 12 KB .tmp file is being created in its place.

  • Automatic backups (ABU_) are initiated upon closing the Company data file. (File > Close Company)
  • Scheduled backups (SBU_) are initiated regardless of the file or program status (open or closed) as long as the backup location is accessible.


 

How to fix it
KB ID# SLN42201
12/10/2016 8:07:38 PM
PPRDQSSWS404 9138 Pro 2017 2f0ac0