What is happening:
Message "Error in reload.sql at line #####. Sybase message: the file '' is invalid when the disk sandbox feature is enabled for database '' " when restoring a Portable Company or Accountant's Copy file.
Why is this happening:
This issue has been resolved in the latest release for QuickBooks Desktop
Update to the latest release:
Go to the Update to the Latest Release web page.
IMPORTANT: Make sure your product is selected. If not, click the blue "Change" link and select your QuickBooks product.
Select and follow the instructions for one of the update options:
If you still receive this error even after updating QuickBooks to the latest release, it may be because you are restoring the portable file from a damaged folder. To resolve this:
If this solution does not resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free. You can contact an agent for additional guidance. Fees may apply.