QuickBooks Desktop relies on links between posting transactions to calculate A/R and A/P reports and cash basis reports. For example, if an Invoice is linked to a Payment, then QuickBooks Desktop knows not to include the Invoice in the A/R reports, but to include it in the cash basis profit and loss. A broken link is a form of damage that can cause your reports to be incorrect.
You can see the number of links in your company data file by pressing F2 to open the Product Information Window. The number of links is displayed on the left side with your file size, number of transactions, and number of targets.
The links with which you are most concerned are those between Bills, Bill Credits and Bill Payment Checks and those between Invoices, Credit Memos, Customer Payments and Deposits. You may also have links that touch Credit Card Charges and Journal Entries. Links to non-posting transactions (Purchase Orders, Sales Orders, Estimates, Pending Invoices) are usually less important.
Remember: Before beginning any of the procedures below, please backup your company data file.
This link can be repaired or deleted only by deleting and reentering either the Bill or the Bill Credit.
THIS ARTICLE IS NOT INTENDED FOR USE WITH QUICKBOOKS 2015 - 2017 PRODUCTS.