QuickBooks Online Backup and its associated web sites have security measures in place to protect the access, loss, misuse and alteration of data and personally identifiable information under its control. It employs sophisticated security measures and uses encryption technology similar to what financial institutions and US Government use.
This article covers the following Scenarios. For QuickBooks Online Backup How Do I's, visit the article QuickBooks Online Backup (OLBU)
Scenario: You are getting the message Error RA2006: Invalid Passphrase when backing up your files.
Possible reason:The encrypted Online Backup password on the local computer does not match the password stored on the Online Backup servers.
Scenario: You are getting the error: RA2197 Message #22197, when creating scheduled online backup.
Possible reason: This error indicates that the .sql table is locked, preventing the scheduled backup from completing. This error can occur when a zero byte file is included in the backup set.
Scenario: You are getting the message Error: RA 2203 when trying to create or upload an Online Backup.
Possible reason: The most common cause of this error is corruption within the backup file set and one or more files is detected as damaged by error verification during the online backup process.
Solution: Create a manual online backup
Scenario: You are getting the error The Online Backup Utility returns the error message "RA2810: Redirector Server unavailable (or inaccessible due to firewall), Stand by." when backing up your files.
Possible reason:Firewall and Internet Connection issue.