A -9, 0 error occurs when trying to open a backup company file created with QuickBooks for Macintosh (Mac):
An error occurred when QuickBooks tried to access the company file. Please try again. If the problem persists, contact Intuit Technical Support and provide them with the following error codes: (-9,0)
This issue occurs when using QuickBooks Desktop 2014 or later to open a "backup for Windows" file created with QuickBooks Mac 2014 or later and can be caused by either of the following:
To resolve this issue, select an option below:
Note: If this file is being submitted to an accountant for review only, the following steps can also be performed on a copy of the company file.
If you have a corrupted audit trail in the Mac file:
If you have special characters in the Memo field of a transaction, edit the characters: