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In multi-user mode, you try to make a change, but the change isn’t made

When you make a change, there is a problem connecting to the company file, and the change is not made.

Why this is happening

Most likely, a problem occurs when your copy of QuickBooks is trying to connect to QuickBooks Server, so the change isn’t made.

How to fix it

On the computer running QuickBooks Server, be sure the company file is being shared. On your computer, open the shared file again and try making the change.

If you’re still seeing the problem, call Intuit Customer Care and tell the agent you are seeing the error “TalkingStickVersionOutOfDateError.”



KB ID# SLN41972
10/24/2016 1:08:12 PM
PPRDQSSWS403 9138 Pro 2017 61754a