Was this page helpful?
Thank you!

Comments or suggestions?

Enter Email Address (optional)

Error 1327. "The drive is invalid"

The following error occurs when trying to install, uninstall, or update Quickbooks Desktop:

Error: 1327. The drive [drive letter] is invalid

Why this is happening

This error occurs when the drive listed in the error message is unavailable during the installation. This could happen if your computer becomes disconnected from a network drive, or because of the removal of a portable storage device, such as a USB flash drive or digital camera.

If you have removed a portable storage device from your system, reconnect it, and then try to install again. If you continue to receive the same error, restart your computer and then try again.  If the error still persists, proceed to the steps outlined below.

Note: When disconnecting any portable storage device in Windows, Intuit strongly recommends that you click the Safely Remove Hardware icon in the Microsoft Windows System Tray (located in the lower right corner of the Desktop) and follow the instructions.

How to fix it


KB ID# SLN41936
3/28/2017 6:23:20 PM
QYPPRDQBKSWS07 9138 Pro 2017 4121f6