When you perform a manual backup using Intuit Data Protect, nothing happens after you click Back Up Now, or you immediately receive a Backup Failed message.
Intuit recommends more than one solution for this issue. The first solution may solve your problem, or you may need to try all to resolve the issue. For best results, perform the solutions in the order shown.
Before you proceed ensure IDP is updated.
Solution 1: Run a manual backup with QuickBooks closed
Solution 2: Restart the QBIDPservice