Was this page helpful?
Thank you!

Comments or suggestions?

Enter Email Address (optional)

"Your system only has xxxMB of memory." when installing QuickBooks Desktop

A message displays saying that there is not enough memory installed on the computer to run QuickBooks Desktop.

If you are using a 64 bit version of Windows and are getting this message, the amount of memory installed may show an incorrect amount.

Why this is happening
  • QuickBooks Desktop requires a minimum of 1GB of memory available on the computer in order to install and run QuickBooks Desktop. If your computer does not meet this requirement, QuickBooks Desktop will not  install.
  • QuickBooks Desktop may not be able to detect all the memory that is installed on a 64 bit version of Windows, this causes the message to display an incorrect amount of memory installed.
Detailed Instructions

Replace the existing Framework.xml installation file with an edited version:

KB ID# SLN41834
4/27/2017 11:34:53 AM
QYPPRDQBKSWS05 9138 Pro 2017 577b3b