When attempting an Online Backup you receive the error:
This error is caused by a firewall that is preventing the Online Backup application from accessing the Internet.
Note: Due to the large number of firewall programs available today, we are only able to provide information for some of the more common firewalls. If your firewall is not listed here, refer to your software documentation or the software publisher's web site for information on configuration.
Visit How to configure McAfee Personal Firewall to allow inbound connections on specific ports for detailed instructions by McAfee support on configuring your firewall. Additional support options can be found at mcafee.com. You can choose your type of business and support option from the drop-down list.
Your search results will display the knowledgebase article Creating a new firewall rule in Norton product. Follow the instructions provided by Norton technical support.
If you are using Windows 7 or Vista, visit Open a port in Windows Firewall.
If you are using Windows 8, visit Block or Open a port in Windows 8 Firewall