Current Online Backup subscribers are taken to a sign-up page instead of the Main Application when attempting to backup or restore files online from within QuickBooks Desktop.
Note: The Main Application must be used for Backup and Restoration of online files. You must be backing up and/or restoring your online files directly from the Main Application page.
Estimated time for the process would be 30 minutes thereabouts, depending on computer size and Internet speed.
How to Backup or Restore Online Files: