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Resolve receipt printer issues

When printing a report or a receipt, you encounter one of the following receipt printer errors:

  • Cash drawer won't open and the receipt printer won't print
  • Thermal receipt printer prints blank receipts
  • Receipt printer is cutting the receipt many times before it finishes printing
  • When displaying or printing a report or receipt the font is very small or compressed
How to fix it
Resolve receipt printer errors by subsequently following the steps provided and designed specifically for each issue.
KB ID# SLN41698
4/25/2017 9:35:59 AM
QYPPRDQBKSWS05 9138 Pro 2017 6f5ae0