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Unrecoverable Error when saving or printing an estimate, sales order, purchase order, or other transaction

When you click the Save, Print, or Ship icon at the top of a transaction, you see the error:

Unrecoverable Error Code xxxxx xxxxx or Runtime error p6025

The error code may be any of the following:
  • 15144 57386
  • 16098 64841
  • 16631 88224
  • 15247 19212
  • 14683 34996
How to fix it

Solution 1: Update QuickBooks Desktop to the latest release.

Solution 2: Change the way you save the form.

Use one or more of these options to avoid the problem

  1. Use the Save & Close, or Save & New buttons at the bottom of the form to save the transaction
  2. Do not leave the cursor on a blank line of the sales form when saving. Instead, leave it on a line that has an item filled in.
  3. Select To Be Printed before saving the transaction. Print by going to File and Print Forms.
  4. If you are receiving the error while printing, you can edit your Preferences.
    1. From the Edit menu, click Preferences and select General.
    2. Under Company Preferences tab, click to clear the Save transactions before printing checkbox.
    3. Click OK to save the changes.
KB ID# SLN41630
12/3/2016 7:51:08 PM
QYPPRDQBKSWS08 9138 Pro 2017 e4208e