Was this page helpful?
Thank you!

Comments or suggestions?

Enter Email Address (optional)

QuickBooks alerts appear every time the file is opened even though you've marked them as done

You're still seeing alerts even though you've previously marked them as done, or selected remind me later.

What you can try now

Intuit recommends 2 solutions for this problem. The first solution may solve your problem, or you may need to try both to resolve the issue. For best results, perform the solutions in the order shown.

Solution 1: Set the system date to the future
Estimated time: 5 minutes

  1. After setting the timeframe and clicking Mark As Done, set the system date to the future.
  2. Open QuickBooks and see if the message reappears.
  3. If it does not reappear, modify the system date back to the current date and Open QuickBooks.

If you still experience the problem, go to Solution 2.

Solution 2: Turn off background service messages
Estimated time: 5 minutes

  1. Log in to your company file as the administrator in single-user mode.
  2. Choose the Edit menu and select Preferences.
  3. Select Service Connection from the left and then click the Company Preferences tab.
  4. Clear the checkbox Allow background and downloading of service messages.
  5. Click OK.
KB ID# SLN41603
4/27/2017 7:21:35 PM
QYPPRDQBKSWS07 9138 Pro 2017 95832f