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SyncFileUpdater error: InitSystem: Upgrade Company failed

When you try to update a file that has been synced with an online program from an older version of QuickBooks Desktop to a newer version of QuickBooks, you see the following error message:

  • SyncFileUpdater: Severe Error: InitSystem: Upgrade Company failed. Code=6201, Msg=Error adding a sync publication.

               OR

  • Error -6201,-772, -6019, -181
 
Why this is happening

If the company file is set up to sync data through Intuit Sync Manager, QuickBooks Desktop tries to perform a sync before it updates to the new version. If the sync fails, the update cannot continue.

How to fix it

If you receive this error message when updating your file try one of the following options:

  • Restore a backup, turn Sync Manager off, and try again.

  • Right-click the Sync Manager icon in your System Tray and choose Exit Sync Manager

  • Move the file to a local computer and then update to your new version of QuickBooks.

If the above does not resolve the issue, follow these steps:

  1. Go to the Help menu.
  2. Choose Manage Data Sync.
  3. Choose Clear Sync Settings and type YES to confirm.
  4. Try to upgrade your company file. 

If you are running this issue when updating the company file to QuickBooks 2016.

  1. Download and run our File Doctor tool.

 

KB ID# SLN41533
12/5/2016 12:37:55 PM
QYPPRDQBKSWS07 9138 Pro 2017 9da93a